Renaissance Lucerne Hotel, Lucerne ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Pilatusstrasse 15, Lucerne, Switzerland, 6002

The Renaissance Lucerne Hotel is a distinguished luxury hotel blending personal attention and modern amenities. Housed within a restored century-old City Palais, it features a stylish atmosphere with complimentary Wi-Fi. The hotel is conveniently located in the heart of Lucerne, offering easy access to key attractions such as Lake Lucerne, Chapel Bridge, and the Culture & Convention Center.

Location

The Renaissance Lucerne Hotel is located in Old Town, with numerous shops and cafes nearby. Lucerne train station is just a three-minute walk away, providing regular direct connections to Zurich and Zug. Zurich International Airport can be reached within one hour by train, making it accessible for travelers arriving from afar.

Rooms

Every room at the Renaissance Lucerne Hotel is equipped with USB plugs and contemporary comforts. Guests can expect air conditioning, flat-screen televisions, and Nespresso machines in their accommodations. Thoughtful touches include mini-fridges and laptop-friendly workspaces for added convenience. The spacious bathrooms feature quality toiletries, providing a comfortable retreat after exploring the city.

Eat & Drink

The hotel features Pacifico, a Mexican restaurant known for its vibrant ambiance and menu options like fajitas and smoked spare ribs. Breakfast is served as a full American buffet, ensuring a hearty start to the day. Boca Grande Bar & Lounge offers a selection of classic drinks and unique cocktails for guests looking to unwind in a sophisticated setting.

Leisure & Business

Guests can enjoy a fitness center to stay active during their stay. The hotel offers various business amenities, including meeting rooms and concierge services to assist with local arrangements. Additionally, guests can relax in the lounge area, which features comfortable seating and a reading corner. Complimentary wireless internet access is available throughout the property.

“The hotel's location is perfect, just a quick three-minute walk to the main train station and close to lovely attractions.”view full review

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“Great staff and convenient location near everything!” view full review

Top location:Highly rated by recent guests(9.3)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby (reservation might be needed) at CHF 15 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of CHF 35 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese, Chinese, Russian

Year renovated:2011

Number of floors:6

Number of rooms:87

Former name

Schiller Hotel Lucerne

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

19 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Standard Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Queen Room

Max:

1 person

18 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Lucerne700 ft

Airports

Kloten (ZRH) 42.4 mi

Belp (BRN) 77.3 mi

Train

Lucerne Station1000 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

I thoroughly enjoyed the breakfast, especially the freshly made pancakes and omelets. The food was beautifully presented and tasted amazing.view full review

Cozy & Quiet Room

The room I stayed in was wonderfully soundproofed and had the most comfortable bed, ensuring a peaceful night's sleep.view full review

Coffee Bliss

I loved the Nespresso machine in my room. The selection of coffee and tea made my mornings that much brighter.view full review

Comfortable Lounge

The lounge area was a perfect spot to relax, with convenient vending machines and a welcoming atmosphere that enhanced my stay.view full review

General

No smoking on site
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Skiing
Hiking
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Pilatusstrasse 15, Lucerne, Switzerland, 6002

Map view

street view

Pilatusstrasse 15, Lucerne, Switzerland, 6002

City landmarks

Square

Lion Monument

4800 ft

Bridges

Spreuer Bridge

2400 ft

Church

Franciscan Church

2400 ft

Museums

Swiss Museum of Transport

1.4 mi

Museums

Glacier Garden of Lucerne

4800 ft

Museums

Bourbaki Panorama

4800 ft

Museums

Alpineum

4800 ft

6004 Lucerne

Museggmauer

2400 ft

Hertensteinstrasse 30

Matthauskirche

2100 ft

Museggmauer

The Nine Towers

2400 ft

Mall

Nationalquai

3000 ft

Kanonenstrasse

LA Collection'Air Art Park at Chateau Guetsch in Lucerne

3200 ft

Church

Church of St. Leodegar

4800 ft

Haldenstrasse 31

St Mark's Church

3300 ft

Casinos

Grand Casino Luzern

1.2 mi

Nearby

Bridges

Chapel Bridge

1000 ft

Events

KKL Culture and Convention Center Lucerne

1000 ft

Bahnhofstrasse 11a

Jesuit Church

1000 ft

Museums

Rosengart Collection Lucerne

1000 ft

LucerneSwitzerland

Lake Lucerne

1000 ft

Parks

Inseli Park

1000 ft

LucerneSwitzerland

Old Town Lucerne

1000 ft

Museums

Modern Art Museum

1300 ft

Museums

Natur-Museum Luzern

1800 ft

Reusssteg 1

Nadelwehr Luzern

1000 ft

Public Building

Town Hall

1100 ft

Museums

Historisches Museum Luzern

1600 ft

Square

Kornmarkt

1200 ft

Kapellpl. 1a

Saint Peters Church

1400 ft

Square

Schwanenplatz

1600 ft

Restaurants

Pacifico

0 ft

Pilatusstrasse 15 6002 Lucerne

Restaurant La Cucina

700 ft

Pilatusstrasse 29 6002 Lucerne

Wild Bowls Luzern

400 ft

Pilatusstrasse 12

la vie en rose

200 ft

Pilatusstrasse 17a

Movenpick Restaurant Luzern

400 ft

Pilatusstrasse 14

dean&david

400 ft

4 Morgartenstrasse

Bellevue Restaurant

300 ft

Mount Pilatus Bellevue Hotel

Syrtaki

400 ft

Morgartenstrasse 5

Restaurant Thai Garden

800 ft

Hotel Astoria Pilatusstrasse 29 6002 Lucerne

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.0

Location

9.3

Service

8.7

Dining

7.0

Joel

United States of America, February 2024

8.0/10

The hotel has a very good location and the rooms are nice, but they are directly across from the elevator and quite small. The temperature control issue meant we had to leave the window open sometimes, making it a bit creepy during breakfast. However, being conveniently located compensates for some inconveniences.

Rooms

7.0

The rooms are nice but directly across from the elevator and quite small.

Service

9.0

The service was excellent, with staff going above and beyond to assist us with various needs like recommending dinner boat options and responding promptly to our concerns.

Location

9.0

The location is fantastic, just a short walk from the main train station, close to downtown, and with easy access to top city sites.

Dining

7.0

The dining experience was good but lacked variety, especially for Gold members.

Facilities

8.0

The hotel offers a range of facilities and services like car hire, housekeeping, and tours/ticket assistance, enhancing the overall stay.

Barry

United States of America, December 2023

7.8/10

I had a wonderful stay at this hotel that provided me with all the bathroom amenities I wanted. The room was quiet and the beds were comfortable, plus the fabulous shower was a great perk. The room was also well heated at just the right temperature for a cold winter stay in Lucerne. The only downside was the lack of proper A/C check after check out.

Rooms

9.0

The room was cozy and quiet with lovely beds and a fabulous shower. It was well heated for the cold winter weather, making my stay very comfortable.

Service

8.0

The staff was incredibly helpful, offering tips on the city and restaurants. The availability of room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, tours/ticket assistance, and happy hour added a lot of convenience to my stay.

Location

9.0

The hotel's location is one of its best points, being fantastically close - just a 5-10 minute walk - to the train station, the river, and the old town. It's super central and near the main train station. Just be aware that it can get hot sometimes in Lucerne.

Dining

6.0

The dining options were diverse within the restaurant, offering choices like coffee and make-to-cook eggs. However, the breakfast experience wasn't the best as there was a lackluster selection, watery coffee, and poor lighting in the restaurant. There did seem to be an option to 'pay extra' for breakfast, which left something to be desired. Welsh pastries were a highlight though.

Facilities

7.0

The hotel provided a decent range of facilities that catered to several needs - from dining options to assistance with various services. The availability of a club in the same building added some extra entertainment to the stay.

Joey

United States of America, May 2023

8.4/10

The hotel's location is fantastic, with everything within walking distance, and the rooms are very clean and spacious, featuring comfortable beds. However, the sloping angles in the rooms might affect the overall space. The service was very helpful, especially from cashier number 848, and the breakfast was delicious. The location is great, just minutes away from the water, main train station, and Old Town, making it extremely convenient for exploring the city. The dining options were good, offering a mix of buffet and made-to-order eggs, though some felt the choices were limited. Overall, a very good stay.

Rooms

8.0

The rooms were very clean, spacious, and overall very good with a comfortable bed.

Service

9.0

The service was more than helpful and very accommodating, especially from cashier number 848.

Location

10.0

The location was fantastic, within walking distance to the water, bars, and restaurants, as well as being close to the main train station and Old Town.

Dining

8.0

The dining experience was very good, offering a decent selection with the option to pay extra for breakfast.

Facilities

7.0

The facilities were good, offering various services like room service, car hire, and laundry.